![]() compress it and send to the respective support team. If you’re not sure what’s shown in the log, save the log to a PML file. However, note that not all ACCESS DENIED entries you see in Process Monitor may necessarily be problematic events. Make a note of the Process name, operation it tried to perform and the file/directory or the registry Path it tried to modify. ![]() This is for the purpose of illustration.ġ2. Of course, I knew REG.EXE needs to be run under elevated Command Prompt to create or modify keys in the system areas of the registry. In this example, I tried to create a registry key under the HKEY_CLASSES_ROOT branch using the REG.EXE command-line, and it countered an Access Denied error. After reproducing the problem, you’ll see Process Monitor list the Access Denied entries (if it has occurred any.) try to do the same operation while Process Monitor is capturing it in the background.ġ1. Suppose you try to create a registry key and encounter an error. Process Monitor will show us all the file access operations performed by HelloWorld.exe. Start capturing by enabling the Capture toggle button in the toolbar.ġ0. Fire up Process Monitor and execute the HelloWorld.exe invoker. Then, set the filtering options as the one below, to catch specifically "Access Denied" entries.ĩ. This is to clear any filters if you’ve configured earlier.ħ. In the Process Monitor Filter dialog, click the Reset button. From the Filter menu, and click Filter (CTRL + L)Ħ. ![]() So, enable buttons 1 & 2 to start with.ĥ. Most basic troubleshooting procedure require buttons 1 or 2 (or both, if required) turned on. (Everything is captured anyway, but you can choose what’s shown in the output window.)Ĥ. The set of 5 buttons you see in the right is for displaying 5 different activities that are captured. Stop capturing by clicking Capture button (CTRL + E) in the toolbar. Process Monitor starts capturing events automatically. Accept the EULA that appears when you run the program for the first time.ģ. Get Process Monitor from Windows SysInternals page.Ģ. Note: To upload these files to Blackbaud Support, please follow the instructions in how to send files to Blackbaud.(I already have a how-to article on using Process Monitor with example and this article specifically explains how to track/trace "Access Denied" entries by configuring the Filtering Options in Process Monitor.)ġ. We are not responsible for the information on third-party websites, and we cannot assist in implementing the solutions on these websites. Note: We provide links to third-party websites in an effort to help you resolve your issue. Not Found: Indicates that a file or registry key may be missing for that application. Results can include, but are not limited to, the followingĪccess Denied: Indicates that the user running the application does not have adequate permissions to the application's files or registry keys.
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